PRIVACY POLICY
Introduction
Royal Waterproofing & Contracting Ltd. (“Royal Waterproofing”, “we”, “us”) values your privacy. This Privacy Policy details how we collect, use, and protect the personal information you provide on our website https://www.royalwaterproofing.com and during our services.
Information We Collect
- Contact Information: Name, email address, phone number, and physical address.
- Project Information: Details about your waterproofing/contracting needs, property information.
- Payment Information: If you pay for services through our website, we may collect payment details (credit card, etc.), but we will use a secure third-party processor.
- Website Usage Data: Information on how you interact with our site (pages visited, time on site, links clicked) collected through cookies and similar technologies.
How We Use Your Information
- Providing Services: To contact you about your inquiries, schedule appointments, deliver services, and process payments.
- Communication: To send updates on your project, offers, or company news (if you opt-in).
- Website Improvement: To analyze usage patterns and enhance user experience.
- Legal Compliance: As required by law or to protect our business interests.
Information Sharing
We will NOT sell your personal information. We may share information with:
- Service Providers: Third-parties necessary to fulfill our service obligations (e.g., scheduling software, payment processors).
- Legal Requirements: In response to subpoenas, court orders, or other legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of our business.
Security
We employ reasonable security measures to protect your information, but no system is 100% secure. You are responsible for keeping your passwords and account information confidential.
Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and Correction: Request a copy of your data and request corrections if needed.
- Deletion: Request deletion of your personal information (within legal limitations).
- Opt-out of Marketing: Opt-out of receiving marketing communications.
Children’s Privacy
Our services are not directed at children under 13 (or another age as legally required). We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy. Updates will be posted on our website with the “last updated” date.
Contact Us
For questions or to exercise your privacy rights, contact us at: [email protected]